All the answers....
Well, at least all the ones we know. Like, we don't know what the dryer does with the other sock and we think that secretly the moon is made of cheese, but no one wants to admit it for fear that foodies everywhere would try to purchase rides on shuttles to get a piece. We definitely have the answers to pretty much all of the other questions you could think of. Probably. Maybe. Sort of.
01
What is the SBW shipping policy?
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We ship FAST!
Most non-personalized or dye orders are shipped out in 1-4 business days for orders submitted by 3pm CST. You will be emailed an Automatic Shipment Notification when your order has been shipped. This email confirmation includes a link to the online tracking number and a copy of your invoice. Standard ground shipping takes 2-10 days, for a shipping time estimate, please contact us.
Upgraded Shipping Options Also Available:
We offer UPS Next Day Air AM, Next Day Air, Saturday Delivery, 2 Day Air and 3 Day Air for an additonal fee. Please contact us for details.
02
What is the SBW return and exchange policy?
Returns and Exchanges:
In order to keep our prices as low as possible we only accept returns or exchanges on undamaged or unworn items*, however, you will be charged a 35% restocking fee. If you receive an item damaged please notify us within 2 business days of receiving the items and we will replace the damaged product at an even exchange. If upgraded shipping is needed you will be responsible for the increase in postage. SBW Formals does not pay for upgraded shipping.
It is important that you do not return any item to us without first calling or emailing us for instructions for returns as they will not be accepted otherwise.
*Jewelry, customized items, custom made items and dyed to order items are not eligible for returns or exchange unless they are received damaged.
03
What are your shipping rates?
Shipping Rates
Order Total: up to $50.00
$7.99
$50.01 to $100.00
$9.99
(Please note that the checkout process will charge $10.99 for these amounts, but we will charge it back to your account before your order is processed)
$100.01-$124.99
$11.99
$125.00 & up
FREE
04
What brands do you carry?
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We are authorized retailers of:
Elegance by Carbonneau
Cathy's Concepts
Weddingstar
That said, we carry a variety of brands in our jewelry and clothing. Whatever we can find that holds up to our quality standards while bringing you the best values we can find.
Additionally, The Shopperâ„¢ and related Shopper products are all the design of Wendy Davis. They can be purchased online, by phone or at SBW Boutique (Wendy's Boutique) located in the Red School Mall in Springfield, IL to purchase or order them. No other authorization has been given to anyone else to sell them.
05
Why is the sky blue?
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The light from the Sun looks white. But it is really made up of all the colors of the rainbow.
A prism is a specially shaped crystal. When white light shines through a prism, the light is separated into all its colors.
If you visited The Land of the Magic Windows, you learned that the light you see is just one tiny bit of all the kinds of light energy beaming around the Universe--and around you!
Like energy passing through the ocean, light energy travels in waves, too. Some light travels in short, "choppy" waves. Other light travels in long, lazy waves. Bluelight waves are shorter than red light waves.
All light travels in a straight line unless something gets in the way to—
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reflect it (like a mirror)
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bend it (like a prism)
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or scatter it (like molecules of the gases in the atmosphere)
Sunlight reaches Earth's atmosphere and is scattered in all directions by all the gases and particles in the air. Blue light is scattered in all directions by the tiny molecules of air in Earth's atmosphere. Blue is scattered more than other colors because it travels as shorter, smaller waves. This is why we see a blue sky most of the time.
Closer to the horizon, the sky fades to a lighter blue or white. The sunlight reaching us from low in the sky has passed through even more air than the sunlight reaching us from overhead. As the sunlight has passed through all this air, the air molecules have scattered and rescattered the blue light many times in many directions. Also, the surface of Earth has reflected and scattered the light. All this scattering mixes the colors together again so we see more white and less blue.